Subscription billing
Plans are billed monthly or annually in advance. Charges appear on your statement as LEASEFIX. Renewals continue until you cancel.
Free trial
New workspaces start on a 14-day free trial of the Portfolio plan. No credit card is required to start. If you do not add a payment method, the workspace pauses at the end of the trial — your data is preserved.
Cancellation
You can cancel at any time from Settings → Billing. Cancellation stops future renewals; you keep access through the end of the paid period.
Refund eligibility
We offer pro-rated refunds in these cases:
- A duplicate or accidental charge.
- A first-time annual subscription, cancelled within 14 days, where the workspace was not actively used.
- Service unavailability that materially exceeded our published SLA.
Refunds are issued to the original payment method within 5–10 business days.
Non-refundable periods
Monthly subscriptions and partial months are non-refundable. Add-on usage (storage, AI drafts) consumed during a billing period is non-refundable.
Billing disputes
If you believe a charge is incorrect, contact us within 60 days. Most disputes are resolved within two business days.
Contact
Billing questions: billing@leasefix.co
General support: support@leasefix.co
LeaseFix Technologies LLC · 10127 Morocco St #195, San Antonio, TX 78216, United States · +1 (713) 531-5681