Get started
Setting up a portfolio
Ten minutes from sign-up to a working maintenance desk. Here's the order we recommend.
1. Create your workspace
When you sign up, LeaseFix creates an organization for you. You can rename it any time from Settings → Company Profile. Owners can edit billing, brand, and team. Managers can edit operations.
2. Add a property
From Properties → Add property, enter the address, type (single-family, small multi-family, large multi-family), and any access notes that apply to the whole building (e.g. "front gate code, leasing office Mon–Fri").
If you want to test the workflow before importing your full portfolio, use Settings → Data → Create sample data to load a small example portfolio. You can delete it any time; sample records are clearly labeled.
3. Add units and tenants
Inside a property, add units (e.g. "Unit 2B") with bed/bath counts and the current tenant's name and contact info. Tenant phone and email are used for status updates — if you don't have one, leave it blank and the request will fall back to the other channel.
4. Add a few vendors
From Vendors → Add vendor, enter the name, trades, ZIP coverage, and preferred contact method. Even one vendor per trade is enough to start dispatching work orders.
5. Set your owner approval threshold
Under Settings → Owner Approval Rules, set the dollar threshold above which an owner must approve before work is dispatched. Default is $500.
6. Invite your team
Settings → Team Members → Invite. Pick a role (Owner, Manager, Coordinator). New teammates get an email invite they can accept on any device.
You're ready
Your tenant request portal is live at the URL shown in Settings → Integrations. Hand it to a tenant or paste it on your website and you'll start receiving structured requests.
Still stuck?
Email a real person on the LeaseFix team and we'll get back to you.